Thursday, 5 January 2012

Our Vision


Customer Satisfaction


Our primary goal is to provideworld class destinations where visitors of a variety of ages, nationalities and interests experience maximum satisfaction. We do not attempt to manage visitors’experiences down to the minute. On the contrary, we want their visits to be surprising and enthralling . Our hope is that visitors enjoy their time at our sites and share their discoveries with their friends and families. Regular studies show that visitor satisfaction rates are exemplary for each of our sites, and that a substantial number of people would recommend them to friends.
(Source: Khéolia, SNELAC (French amusement park association) satisfaction monitoring body).

 Intelligent tourism
Nothing is more vivid than a memory ( Garcia Lorca)


We believe that a visit to one of our sites should provide a range of emotions.It should be a truly enriching experience that remains in a person’s memory. Being affected by the deep significance of a site, understanding its history, while also learning and being entertained are equally important to us.
A visit must also be a sensory experience. At each of our sites, the view, the height, the scents, and the surprises all create a profound sensory experience for our visitors. At the Tour Montparnasse and the tower in Berlin, as well as at The Crocodile Park (La Fermeaux Crocodiles), these sensations help visitors explore and discover unique and unexpected angles of our sites.
Children are especially receptive to sensory experiences and at each of our sites, we offer attractions and tours that are specifically designed for children.

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